You may file your complaint at the branch level/ write to us /register your complaints online.
When a complaint is registered through any one of the above channels, a unique Complaint ID will be generated/issued. In case of non-receipt of reply within 8 working days of your registering the complaint or unsatisfactory reply, you can escalate your complaint to Level II, using your Complaint ID.
Please make sure that you provide us with the following details while registering a grievance with us. It will enable us to address your concern(s) in a holistic and timely manner.
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Last Updated: 31-05-2025